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Architect/Technical Lead - Software Development
Bongo Live is a mobile telecommunications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.africa). Our unique service provides enterprises the ability to reach and transact with customers across...
Bongo Live is a mobile telecommunications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.africa). Our unique service provides enterprises the ability to reach and transact with customers across Africa via sms, ussd, airtime and mobile payments. Bongo Live has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera and BBC Africa. We are currently processing up to 25million transactions / month, cover 50+ mobile operators and are growing fast. Position Summary As a Technical Lead, you will be leading projects used by enterprises across the continent and beyond everyday. The work is challenging, fast-paced and always changing. You should have strong communication and problem solving skills to manage and lead teams as well as very keen technical and analytical skills to be able to solve complex challenges. The successful candidate will report to CEO/CTO and will work with other engineers to build robust products to support substantial growth over the next three years. S/he will specifically be responsible for leading development pertaining to SMS, USSD, Airtime, IVR, Chatbots, Mobile KYC products and other platforms. Career Growth and Development We have a culture of constant learning and we invest in developing our people. You’ll have regular feedback on your performance and monthly reviews. We set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape and grow with a fast growing organization and build a rewarding long-term career. Responsibilities/Duties: ● Work closely with project managers and other engineers to implement versatile solutions to software projects within tight deadlines. ● Take true individual ownership over project timelines and deliverables ● Contribute to system architecture design and implementation decisions ● Embrace emerging standards while promoting best practices in order to complete assigned software development tasks ● Proactively communicate issues with team members and update project management tools/trackers. ● Actively draft business requirements and technical documentation for the projects on online collaborative tools. ● Effectively lead code sprints and drive teams to push weekly deliverables. ● Manage your own and teams’ time, as well with management. ● Collaborate with mobile operators and other vendor technical teams ● Lead, collaborate with and mentor other developers. This position is for you if you: ● Have at least 6+ years of technical hands-on software development and project management experience. ● A Bachelor's degree or equivalent degree in the I.T field would be preferred, but not required. Your code portfolio/projects is as important, if not more, as academic qualifications ● Ability to translate software requirements to working products and to effectively collaborate with colleagues who do not necessarily have technical backgrounds ● Advanced experience using Javascript Frontend / Backend, Java(android), Python, PHP; ● Advanced experience with SQL/NoSQL databases. ● Frameworks – ExpressJS, CodeIgniter, Yii, Android SDK, Django ● Integration experience with HTTP, XML, SOAP, JSON and other APIs ● Very comfortable with Git versioning control and Git development workflows for teams ● Strong experience using docker, docker compose and docker hub ● Experience with cloud hosting platforms and optimization for scaling web applications. ● Excellent communication and relationship building skills with an ability to prioritise, negotiate, and work with a variety of internal and external stakeholders ● A multi-tasker with the ability to wear many hats in a fast-paced environment and to change from one task to another with ease. ● Personal qualities of integrity, credibility, and dedication to the Bongo Live mission. ● Possess enthusiasm for working in a high profile, fast-paced startup culture, we build products on a daily basis, with tight schedules, small teams and a very large user base ● Resourcefulness and flexibility in troubleshooting issues ● A can-do attitude, ready to take challenges head on Location - Dar es Salaam, Tanzania Reporting to - CEO/CTO
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Client Relationship & Account Manager
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across more than multiple African markets (www.bongolive.co.tz). Our unique service provides enterprises the ability to reach customers...
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across more than multiple African markets (www.bongolive.co.tz). Our unique service provides enterprises the ability to reach customers across Africa directly via sms, ussd & airtime. Bongo Live has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera, BBC Africa and ChoiceFM. ABOUT THE POSITION: 1. This is a full time or part time position 2. Location - Dar es Salaam, Tanzania 3. Open to all genders 4. Involves managing a portfolio of international and local clients, developing relationships and building business partnerships THIS POSITION IS FOR YOU IF: 1. You like to communicate and interact with different people and preferably know multiple languages 2. You pay attention to details 3. You are very comfortable using online and mobile tools 4. You are comfortable working with numbers 5. You get work done quickly and independently without much supervision 6. And you are driven to succeed WHAT WILL YOU DO ON A DAILY BASIS: 1. You will talk to new and follow up with existing clients via email, chat or phone 2. You will work with team members to solve client problems 3. You will offer new and existing services to clients 4. You will discuss progress with your team members 5. You will assist to create proposals OTHER BENEFITS: 1. You can possibly travel outside Tanzania to attend conferences Only qualifying candidates will be contacted.
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Digital Marketing Manager
Bongo Live is a cloud communications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.africa). Our unique service provides enterprises the ability to reach and transact with customers across Africa...
Bongo Live is a cloud communications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.africa). Our unique service provides enterprises the ability to reach and transact with customers across Africa via SMS, USSD, Airtime and Mobile Payments. Bongo Live has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera and BBC Africa. Position Summary Bongo Live is seeking a Digital Marketing Manager who will be responsible creating and implementing a digital marketing strategy for ideating and creating content and the digital assets in support of Bongo Live’s overall marketing strategy to drive consumer engagement, demand and revenue. The work is challenging, fast-paced and always changing. You have experience developing brand stories, strong communication skills, are creative, committed to generate quality content, have a collaborative work ethic and cutting edge digital marketing skills. The successful candidate will report to the head of operations and will work with other team members to implement the marketing strategy and ensure goals are achieved. S/he will specifically be responsible for creating and delivering innovative and engaging content with the marketing goal in mind (awareness, engagement, conversion) and in a tone that is tailored to the specific target audience. Culture, Career Growth and Development At Bongo Live, our most valuable resource is our people, the work environment is generally friendly, casual yet professional and quite diverse. We also have a culture of constant learning and we invest in developing our people. You’ll have regular feedback on your performance and monthly reviews. We set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape and grow with a fast-paced growing organization and build a rewarding long-term career. ABOUT THE POSITION: 1. This is a full time or part time position 2. Location - Dar es Salaam, Tanzania 3. Open to all genders 4. Open to Tanzanian citizens. 5. Involves creating, sharing, tracking and managing digital content. THIS POSITION IS FOR YOU IF: Have an eye for creating engaging content for a particular target audience. Are able to creatively and simply communicate and present technical aspects to an audience. You have excellent communication skills with an ability to prioritise and manage time Are able to work independently and proactively communicate internally and externally with respective stakeholders. Are a multi-tasker with the ability to wear many hats in a fast-paced environment. Personal qualities of integrity, credibility, and dedication to the Bongo Live mission. Ability to effectively collaborate with colleagues in various teams. Have experience creating and running lead generation and content marketing campaigns. Have experience creating web landing pages. Have experience with advertising via paid SEM and Social Channels. Have experience with SEO and aligning content to SEO strategy Have experience creating following on WhatsApp/LinkedIn/Facebook/Instagram. Ability to create and edit short/long form written content quickly in English and Swahili. A Bachelor's degree or equivalent degree in the marketing field would be preferred, but not required. Your portfolio/projects/experience is as important, if not more, as academic qualifications. BONUS POINTS: Have experience running automated digital and content marketing campaigns Basic graphic design or video editing experience; including tools such as Camtasia, Paint.NET &/or Photoshop. Have prior experience marketing technology services Hands-on experience with Content Management Systems (e.g. WordPress) WHAT WILL YOU DO ON A DAILY BASIS: Work closely with team members to develop and deliver online and offline content such as emails, social media messages, whatsapp, blogs, ebooks and user guides with the marketing goal in mind (awareness, engagement, conversion). Incorporate blog and social media posts in both websites and social media platforms like Facebook or LinkedIn Update website content Identify customers’ needs and recommend new topics Promote content on social networks and monitor engagement (e.g. comments and shares) Conduct keyword research and use SEO guidelines to optimize content Create, Edit and proofread written pieces before publication Prepare well-structured content drafts using digital publishing platforms Research industry-related topics and target content to specific audiences focusing on latest trends Participate in planning and strategizing for inbound marketing campaign execution including content, content schedule, platforms and measurements Obtain customer testimonials and feedback. Ensure that benchmarks and goals for each campaign are reached
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Finance & Billing Assistant
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.co.tz). Our unique service provides enterprises the ability to reach customers across Africa...
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.co.tz). Our unique service provides enterprises the ability to reach customers across Africa directly via sms, ussd & airtime. Bongo Live has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera, BBC Africa and ChoiceFM. Position Summary As a finance and billing intern you will be responsible for assisting the finance, accounting, statutory compliance and billing operations for the company. The individual will need a good head for figures, as well as a sound grasp of financial systems and procedures. The successful candidate will report to the finance and billing manager and work with them to plan for and maintain the financial health of the company. He/She will specifically be responsible for analyzing, auditing and reconciling usage reports, keeping track of account balances with suppliers and clients, make timely payments to suppliers and follow up with payments from clients. Responsibilities Manage and update customer payments and collections Reconcile client and mobile operator transactions Ensure statutory compliance is maintained for VAT, NSSF, WCF, TRA, UCSAF, TCRA. Produce accurate financial reports to specific deadlines Periodically auditing billing and reporting systems This position is for you if you: -Have commercial and business awareness -Excellent communication and presentation skills -An analytical approach to work -High numeracy and sound technical skills -Problem-solving skills and initiative -Negotiation skills and the ability to influence others -Strong attention to detail and an investigative nature -Good time management skills and the ability to prioritize -The ability to work as part of a team and to build strong working relationships -The capacity to make quick but rational decisions -Good IT(database, SQL query) skills a plus -Proficient user of tally or related accounting software -Strong interpersonal, communication and presentation skills -Able to manage, guide and lead employees to ensure appropriate financial processes are being used -A solid understanding of financial statistics and accounting principles -Working knowledge of all statutory legislation and regulations -Detail oriented
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Sales & Marketing - Internship/Practical Training
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across more than 15 African markets (www.bongolive.co.tz). Bongo Live's unique service provide enterprises the ability to reach...
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across more than 15 African markets (www.bongolive.co.tz). Bongo Live's unique service provide enterprises the ability to reach customers across Africa directly via sms. Bongo Live has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera, BBC Africa and ChoiceFM. If you are seeking a company that is professional, fun, fast paced and provides a chance to learn skills beyond your role then you've found your match. We are seeking young, talented and energetic individuals to promote our services and solicit customers. Aside from sales you would also be expected to manage the client relationship and ensure that the necessary work across the various marketing channels gets completed. Candidates must be technology and mobile savvy, understand the local Tanzanian/Dar es Salaam market very well, and be able to grasp new concepts in a relatively short time. Candidates must be extremely good communicators and be able to clearly explain abstract concepts persuasively. Other requirements: • Ability to work in a fast-paced team environment • Work independently and flexibly beyond job description • Swahili and English fluency required • Experience in a sales, business development, marketing is a plus • Technology knowledge/experience preferred • Creativity & Humor a plus • Location - Dar es Salaam Answer the following questions when submitting your application (ENGLISH OR SWAHILI) : 1. You need to check in on 3 customers today: A car dealer who is friendly but doesn't make a lot of money, a restaurant that is brand new and a wedding planner who has a terrible attitude but who gets a lot of work. Who do you visit first, second and third, and why? Unatakiwa kuwatebelea wateja watarajiwa watatu 3 kwa siku moja ya Leo. 1) Muuzaji wa magari ambaye ni mpole na anaogea vizuri na wateja wake. 2) Mmiliki wa restaurant iliyofunguliwa karibuni. 3) Mwandaa Harusi na shuguli mbali mbali , ambaye ni mkali na mbishi, lakini anapata biashara nyingi. A) Tafadhali andika utaanza kuonana na nani wa kwanza,wapili na watatu B) Andika sababu ambayo uchukua uamuzi huo. 2. You are told by your manager that he has a friend who has a fashion boutique and is willing to better understand how digital marketing can help him. He is a potential customer. What are the next 3 things you will do? Unaagizwa na Meneja wako wa masoko ana rafiki , mmiliki wa fashion boutique na angependa kujua zaidi kuhusu digital marketing na itakavyo saidia Kukuza biashara yake. Yeye ni Mteja mtarajiwa na anapenda kutumia Digital Marketing. Andika hatua tatu ambazo utachukua, andika kwa fasaha, na kuleweka? 3. In the middle of a presentation you are making on the benefits of SMS marketing, a potential customer stops you and says "All my clients use smartphones and the Internet. We don't need SMS". How will you respond? Fikiria unatoa presentation kuhusu benifits of SMS marketing, na katikati ya presentation Mteja mtarajiwa anakusimamisha na kusema " wateja wangu wote wanazo smatphones na internet. Hatuhitaji SMS. Je wewe utafanya nini?
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Senior Software Engineer (NodeJS)
Company Description Bongo Live is a cloud communications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.africa). Our unique service provides enterprises the ability to reach and transact with...
Company Description Bongo Live is a cloud communications service provider based in Dar es Salaam with a presence across 18+ African markets (www.bongolive.africa). Our unique service provides enterprises the ability to reach and transact with customers across Africa via sms, ussd, airtime and mobile payments. Bongo Live has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera and BBC Africa. We are currently processing up to 25million transactions / month, cover 50+ mobile operators and are growing fast. Position Summary Bongo Live is seeking an experienced and senior software engineer who will be working on projects and build features used by enterprises across the continent and beyond everyday. The work is challenging, fast-paced and always changing. You have strong analytical skills, are committed to quality, have a collaborative work ethic and cutting edge coding skills. The successful candidate will report to technical project manager and will work with other engineers to build robust products to support substantial growth over the next three years. S/he will specifically be responsible for development pertaining to sms, ussd, airtime, ivr, chatbots, mobile KYC products and other platforms. Culture, Career Growth and Development At Bongo Live, our most valuable resource is our people, the work environment is generally friendly, casual yet professional and quite diverse. We also have a culture of constant learning and we invest in developing our people. You’ll have regular feedback on your performance and monthly reviews. We set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape and grow with a fast-paced growing organization and build a rewarding long-term career. ABOUT THE POSITION: 1. This is a full time position. 2. Location - Dar es Salaam, Tanzania 3. Open to all genders 4. Open to Tanzanian citizens. 5. Involves software development on new and existing products. THIS POSITION IS FOR YOU IF: A Bachelors degree or equivalent degree in the I.T field would be preferred, but not required. Your code portfolio/projects is as important, if not more, as academic qualifications Excellent communication skills with an ability to prioritise, negotiate, and work with a variety of internal and external stakeholders. A multi-tasker with the ability to wear many hats in a fast-paced environment. Personal qualities of integrity, credibility, and dedication to the Bongo Live mission. Ability to translate software requirements to working products and to effectively collaborate with colleagues who do not necessarily have technical backgrounds Indepth experience using Javascript (NodeJS) for backend. Experience with REACT for frontend a plus. Experience with SQL, NoSQL databases. Experience with cloud platforms AWS, Azure etc. Frameworks/Utilities – ExpressJS, Node.JS, Yii, Android SDK, Redis, RabbitMQ Strong Integration experience with HTTP, XML, SOAP, JSON and other APIs Very comfortable with Git versioning control and Git development workflows. Good grasp of using docker, docker compose and docker hub WHAT WILL YOU DO ON A DAILY BASIS: Work closely with project managers and other engineers to implement versatile solutions to software projects within tight deadlines. Embrace emerging standards while promoting best practices in order to complete assigned software development tasks Proactively communicate issues with team members and update project management tools/trackers. Actively draft technical documentation for the projects with which you work, doing so with online collaborative tools. Manage your own time, and work well both independently and as part of a team. Collaborate with mobile operators and other vendor technical teams
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Software Engineer - Backend - Javascript - PHP
Our company is a fast growing telecommunications and cloud services provider based in Dar es Salaam with a presence across more than 15 African markets. Our unique service provides enterprises the ability to reach customers across Africa for sms,...
Our company is a fast growing telecommunications and cloud services provider based in Dar es Salaam with a presence across more than 15 African markets. Our unique service provides enterprises the ability to reach customers across Africa for sms, ussd, airtime and other services. Our company has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera, BBC Africa and ChoiceFM. As a Software Engineer, you will be working on projects and building features used by enterprises across the continent and beyond everyday. The work is challenging, fast-paced and always changing. You have strong analytical skills, are committed to quality, have a collaborative work ethic and cutting edge coding skills. The successful candidate will report to technical project manager and will work with the other engineers to build robust products to support substantial growth over the next three years. S/he will specifically be responsible for development pertaining to sms, ussd, airtime, ivr, chatbots, mobile KYC products and other platforms. ABOUT THE POSITION: 1. This is a full time or part time position 2. Location - Dar es Salaam, Tanzania 3. Open to all genders 4. Involves software development on new and existing products. THIS POSITION IS FOR YOU IF: -A Bachelors degree or equivalent degree in the I.T field would be preferred, but not required. Your code portfolio/projects is as important, if not more, as academic qualifications -Ability to translate software requirements to working products and to effectively collaborate with colleagues who do not necessarily have technical backgrounds -Experience using Javascript Frontend / Backend, Python and PHP; -A minimum of 2+ years of experience using a SQL database. -Experience with Frameworks – ExpressJS, Node.js, Django, CodeIgniter, Yii -Integration experience with HTTP, XML, SOAP, JSON and other APIs -Very comfortable with Git versioning control and Git development workflows. - Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders - A multi-tasker with the ability to wear many hats in a fast-paced environment. Personal qualities of integrity, credibility, and dedication to the Bongo Live mission. WHAT WILL YOU DO ON A DAILY BASIS: - Work closely with project managers and other engineers to implement versatile solutions to software projects within tight deadlines. - Embrace emerging standards while promoting best practices in order to complete assigned software development tasks - Proactively communicate issues with team members and update project management tools/trackers. - Actively draft technical documentation for the projects with which you work, doing so with online collaborative tools. - Manage your own time, and work well both independently and as part of a team. - Collaborate with mobile operators and other vendor technical teams How To apply: - Apply Online: http://careers.bongolive.co.tz - Qualifying candidates shall be contacted. - References must be provided.
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Software Engineer - Internship - JS/Java/PHP
Bongo Live is a fast growing tech startup based in Dar es Salaam but with a presence across more than 15 African markets. Our unique service provides enterprises the ability to reach customers across Africa using sms, ussd, airtime and other...
Bongo Live is a fast growing tech startup based in Dar es Salaam but with a presence across more than 15 African markets. Our unique service provides enterprises the ability to reach customers across Africa using sms, ussd, airtime and other services. Our company has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera, BBC Africa and ChoiceFM. As a Software Engineer - Intern, you will be working on projects and building features used by enterprises across the continent and beyond everyday. The work is challenging, fast-paced and always changing. You have strong analytical skills, are committed to quality, have a collaborative work ethic and cutting edge coding skills. The successful candidate will report to the Technical Project Manager and will work with other engineers to build robust products to support substantial growth over the next three years. S/he will be assigned a mini-project to complete pertaining to SMS, USSD, Airtime, IVR, Chatbots, Mobile KYC products and other platforms. ABOUT THE POSITION: 1. This is a full time or part-time position for up to 3 months 2. Location - Dar es Salaam, Tanzania 3. Open to all genders 4. Involves software development on a mini-project that builds on existing products. THIS POSITION IS FOR YOU IF YOU: -Are pursuing a Bachelor's Degree or equivalent Degree in Computer Science / Engineering field. - Your code portfolio/projects is as important, if not more, as academic qualifications - Possess the ability to translate software requirements to working products and to effectively - collaborate with colleagues who do not necessarily have technical backgrounds - Have experience using Javascript Frontend / Backend and / or PHP and / or Java (Android); - Have experience using Frameworks such as – ExpressJS, CodeIgniter, Yii, Android SDK - Have Integration experience with HTTP, XML, SOAP, JSON and other APIs - Are very comfortable with Git versioning control and Git development workflows. - Have a good grasp of using docker, docker compose and docker hub -Possess excellent communication and relationship building skills with an ability to prioritise, negotiate, and work with a variety of internal and external stakeholders -Are a multi-tasker with the ability to wear many hats in a fast-paced environment. Personal qualities of integrity, credibility, and dedication to the Bongo Live mission. WHAT WILL YOU DO ON A DAILY BASIS: - Work closely with project managers and other engineers to implement versatile solutions to complete your mini-projects. - Embrace emerging standards while promoting best practices in order to complete assigned software development tasks. - Proactively communicate issues with team members and update project management tools/trackers. - Actively draft technical documentation for the projects with which you work, doing so with online collaborative tools. -Manage your own time, and work well both independently and as part of a team.
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Technical Support & Customer Service Rep
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across more than 15 African markets (www.bongolive.co.tz). Bongo Live's unique service provide enterprises the ability to reach...
Bongo Live is a fast growing mobile telecommunications service provider based in Dar es Salaam with a presence across more than 15 African markets (www.bongolive.co.tz). Bongo Live's unique service provide enterprises the ability to reach customers across Africa directly via sms. Bongo Live has been named a Forbes Africa top 20 technology startup and has also been featured on Al-Jazeera, BBC Africa and ChoiceFM. If you are seeking a company that is professional, fun, fast paced and provides a chance to learn skills beyond your role then you've found your match. We are seeking a candidate to handle technical support queries regarding our mobile and web software and liase with team members to resolve issues. . Requirements: • Excellent written and oral fluency in English & Swahili • Technical qualifications in computer science, computer engineering, telecoms or related field. • Experience in software development / networking. • Experience in a customer relations, sales or customer support role (preferred) • Ability to work independently and flexibly beyond job description • Quick Learner and ability to think on your feet • Ability to work in a fast-paced team environment and manage subordinates • Technology savvy & comfortable with online services • Patient, calm under pressure and highly organized • Location - Dar es Salaam, Tanzania Responsibilities: • Handle customer queries & requests • Perform tests to replicate customer issue • Provide timely customer support for any issues faced. • Perform regular client follow ups • Work with team members to ensure client issue is resolved • Keep detailed records of requests • Communicate with customers via email • Providing management with feedback Only qualifying candidates will be contacted.